At Lexi Lighting, we value the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us. By using our website and services, you agree to the terms and conditions of this policy.
1, Information We Collect:
- a. Personal Information: When you register as a wholesale customer, we collect personal information such as your name, company name, contact details, and billing/shipping address.
- b. Order Information: We collect information related to your wholesale orders, including the products purchased, quantities, and payment details.
- c. Communication Data: We may collect data when you contact us via email, phone, or through our website, including the content of your communication.
2, Use of Collected Information:
- a. Wholesale Customers: We use the information provided by registered wholesale customers to process and fulfill their wholesale orders, including order confirmation, payment processing, and shipping arrangements.
- b. Dropshipping: For customers utilizing our dropshipping service, we may share the necessary order and shipping details with the respective retail platforms to facilitate order fulfillment.
- c. Communication: We may use your contact information to communicate with you regarding your orders, inquiries, updates, and promotions. You can choose to opt out of marketing communications at any time.
3, Data Protection and Security:
- a. We implement reasonable security measures to protect the personal information we collect from unauthorized access, alteration, disclosure, or destruction.
- b. We use secure third-party payment processors to handle payment transactions. Your payment details are encrypted and securely transmitted using industry-standard SSL technology.
- c. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
4, Sharing of Information:
- a. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
- b. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are contractually obligated to maintain the confidentiality and security of your information.
5, Cookies and Tracking Technologies:
- a. Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can modify your browser settings to manage or disable cookies.
6, Compliance with Laws:
- a. We may disclose personal information if required to do so by law or in response to valid legal requests from governmental authorities.
7, Updates to the Privacy Policy:
- a. We may update our Privacy Policy from time to time. Any significant changes will be communicated to you through our website or other appropriate channels.
If you have any questions or concerns about our privacy practices, please contact us using the provided contact information.